Hi! There are various ways to contact me, either through my facebook page at https://www.facebook.com/VapingWithVic/ or direct email at victor@vapingwithvic.co.uk or just use this contact form. I usually replay within a couple of days. Please note that I do NOT give tech support for tanks, mods or drippers, I am a reviewer, I am not tech support for the tank or dripper you have bought. Please contact the vendor you bought your item from if you are having issues with it. Also, please do not contact me looking for recommendations for tanks, mods or drippers... that's the reason I do the reviews, so you can come to your own decision.